Live Transfers
Live transfer leads are the highest-converting lead type available. A trained agent pre-qualifies the consumer, confirms their interest, and warm-transfers the call directly to your licensed team. You speak with a real person who has already been briefed on what they need.
Why Live Transfers Deliver the Highest Close Rates
Live transfer insurance leads are the gold standard of lead generation because they eliminate the two biggest obstacles to closing a sale: reaching the prospect and establishing relevance. When a live transfer connects, you are speaking with a consumer who initiated the inquiry, answered qualifying questions, confirmed their interest, and agreed to speak with a licensed agent — all within the last 60 to 90 seconds. That level of intent and recency is impossible to replicate with any other lead format.
Our live transfer process begins with multi-channel consumer outreach — search engine campaigns, educational landing pages, and inbound phone lines — that attract people actively seeking insurance information. A trained intake specialist screens every caller for eligibility, coverage interest, and willingness to speak with an agent before initiating the warm transfer. You receive a brief introduction summarizing the prospect's needs so you can open the conversation with context rather than cold-call guesswork.
Live transfers are available for all seven insurance verticals — Final Expense, Medicare, ACA Health, Life, Auto, Home, and IUL — and can be geo-targeted by state, county, or metro area. You set your availability hours and maximum concurrent transfers, and you are never charged for unanswered or disconnected calls.
Features
- ✓ Pre-qualification screening before transfer
- ✓ Real-time warm handoff to your team
- ✓ Average 8-12 minute connected calls
- ✓ Highest close rates of any lead type
- ✓ Available for all insurance verticals
- ✓ State and county geo-targeting
Ideal For
- → Experienced closers who excel on the phone
- → Agencies with dedicated phone sales teams
- → Agents who want the highest close rates possible
- → Teams with real-time availability during business hours
How Live Transfers Work
Consumer Responds
A consumer sees our insurance ad and calls or submits a form expressing interest in coverage.
Pre-Qualification
Our trained intake team screens the consumer for eligibility, coverage interest, and readiness to speak with a licensed agent.
Warm Transfer
The qualified consumer is warm-transferred to your phone line with a brief introduction and summary of their needs.
You Close
You speak directly with a motivated, pre-qualified prospect who is ready to discuss coverage options.
Live Transfers Available For
Get live transfers for any insurance vertical
Final Expense Leads
Connect with seniors actively seeking affordable burial and end-of-life insurance coverage. Our final expense leads are pre-qualified and ready to talk.
Learn More →Medicare Leads
Reach seniors turning 65 or entering Special Enrollment Periods who are actively researching Medicare Supplement and Medicare Advantage plans.
Learn More →ACA / Health Insurance Leads
Connect with individuals and families shopping for ACA marketplace health insurance plans during Open Enrollment and Special Enrollment Periods.
Learn More →Life Insurance Leads
Reach individuals and families actively seeking term life, whole life, and universal life insurance quotes for income protection and estate planning.
Learn More →Auto Insurance Leads
Connect with drivers actively shopping for auto insurance quotes. High-intent consumers comparing rates and ready to switch providers.
Learn More →Home Insurance Leads
Connect with homeowners and home buyers shopping for property insurance, including homeowners, renters, and flood insurance coverage.
Learn More →IUL Leads
Connect with high-net-worth individuals and retirement-focused prospects actively researching Indexed Universal Life insurance for tax-free retirement income and cash value growth.
Learn More →Live Transfers FAQs
A live transfer lead is a pre-qualified consumer who has been screened by our intake team and is then transferred directly to your phone in real time. You speak with a warm, briefed prospect instead of cold-calling.
Close rates vary by vertical and agent experience, but typically range from 15-30% for live transfers compared to 5-12% for web leads and 2-5% for aged leads.
Yes. You set your business hours and the maximum number of concurrent transfers you can handle. We only transfer calls during your available windows.
If a transfer is not answered within 30 seconds, the call is returned to our queue. You are not charged for unanswered transfers.
Last updated: March 1, 2026